With Grow Lash, you can expect to see results in just 2 weeks, but remember, consistency is key! use it once a day for 3 months, After 3 months use it once every other day for maintenance and your patience will pay off with beautiful results.

The delivery time of your order will depend on your location. In general, orders are delivered within 2 to 5 business days in Mexico from the date of purchase and 5 to 10 business days for international shipments.

Yes, the Grow Lash website is 100% secure. We use the latest encryption technology to ensure that your personal and financial information is protected at all times.

Yes, all of our products are backed by a 90-day money-back guarantee. For refund/exchange details, please see our return/exchange policy or on our site located here . NOTE: OUR 90 DAY WARRANTY IS VALID ONLY FOR DOMESTIC ORDERS FROM MEXICO IT IS NOT VALID FOR INTERNATIONAL ORDERS.

If you need additional information or have any concerns, please contact our Customer Service Department at +52 55 7492 8385 only via WhatsApp

info@growlash.com.mx Our customer service team is available from 9 am to 5 pm Monday through Friday.

First check if we have your order and check the status of your order. If you have a Growlash.com.mx account, you can click the "my account" icon at the top right of your screen, log into your account, and view your order history, status, and shipping. If you do not have a Growlash.com.mx account, you can enter your number through our order status link here and receive information about the status of your order and shipping.

If your order shows that your order has shipped and you have not received it, or if your order is not on the list, please contact our Customer Service Department for assistance at Email: info@growlash.com.mx

Whatsapp: +52 55 7492 8335

If you need to return the product, you have 30 days from the date of receipt. We take hygiene very seriously, therefore the product must be returned unopened and in its original packaging.

Return credits typically take 7-10 business days from the time we receive your item(s) and process your return. The amount of time before you see the amount in your payment method is at the discretion of your payment provider or credit card, but most payments reflect within 1-2 billing cycles.

International orders; Please note that we do not accept returns, exchanges or honor our 90 day guarantee on any international orders.

In order to get your order to you as soon as possible, processing starts immediately after the order is placed. Orders cannot be changed or canceled once they have been shipped. However, you can return it to us for a refund. Feel free to email our customer service department.

Email: info@growlash.com.mx

Whatsapp: +52 55 7492 8335

Monday to Friday: 9:30 am-6:30 pm - Saturday: 9:30 am-5 pm

Yes, Grow Lash is committed to producing cruelty free products. We do not test our products on animals, and we only source ingredients from suppliers who share our commitment to ethical and humane practices.

WARNING: Do not get into eyes; in case of direct contact, rinse with lukewarm or cold water.

When initially using Grow Lash, some people may experience slight sensitivity. Often, sensitivities occur with the use of too much product per application. If irritation occurs, feel free to use the product every other day or so for a week or two. Then continue with daily use, as directed. If irritation persists at any time, discontinue use immediately.

If you stop using Grow Lash, your lashes will not maintain the benefits you achieved from using the product and will eventually return to their original appearance.